Levin Furniture & Mattress is Hiring a Full-Time Remote Online Sales Support Associate!

This is a work from home opportunity. Qualified candidates must live near Pittsburgh,Pa, Cleveland, OH or Smithton, PA in order to be considered.

We’re a family-owned company with a history of caring for our employees, customers, and community! Join the Levin Team Today - Working Here Feels Like Home!

Duties and Responsibilities:

Responsible for processing payments and refunds that are generated through online sales, balancing accounts and investigating fraud.

• Manage and post sales payments and refunds through the portal, ensuring accurate and timely entry of transactions, reconciling discrepancies, and maintaining detailed records to support financial accuracy and reporting.
• Regularly balance and reconcile accounts throughout the day, monitoring transactions to ensure accuracy, resolving discrepancies promptly, and maintaining up-to-date financial records to support seamless financial operations.
• Analyze and investigate suspicious online sales transactions, and address fraudulent activities, ensuring the integrity of sales processes and protecting company revenue.
• Other duties as assigned.

Education and Experience:

• High School Diploma and/or GED Equivalent.

Skills and Abilities:

• Ability to apply effective communication skills, reading, verbal and written, to interact with customers, colleagues, and stakeholders.
• Detail-oriented, excellent organizational, time management, and multitasking skills with the ability to work and adapt in a fast-paced environment.

• Strong reading, comprehension and active listening skills.
• Basic numerical reasoning, mathematical and analytical skills.
• Proficient computer skills; demonstrated knowledge of computerized systems and software, including Microsoft Office Word, Excel, and the ability to learn Internal Point of Sale (POS) Computer programs.
• Ability to multitask and prioritize tasks in a fast-paced environment.

Physical Demands:

• Work performed in an office environment.
• Ability to operate relevant equipment and observe details to complete assigned responsibilities.
• Ability to remain in a stationary position for an extended period.

Work Schedule:

The schedule may vary due to business needs.